Lisa J. Smith | Intuitive Guidance, Medium, Speaker & Course Creator

Welcome & Client Agreement

Thank you for choosing to work with Lisa J. Smith. Every session is designed to provide a safe, supportive, and meaningful experience focused on personal insight, growth, empowerment, and transformation.

Lisa J. Smith, believes that every individual has the right to make informed choices about the services they receive. Before scheduling your session, please take a moment to review the following Terms of Service, Confidentiality & Client Agreement. These terms are designed to create clarity, respect, and understanding for both you and Lisa throughout your experience together.

By booking a session, making payment, or participating in any service, you acknowledge that you have read, understood, and voluntarily agreed to these terms. Your participation confirms your commitment to taking personal responsibility for your choices, experiences, and well-being.

Lisa looks forward to supporting you with professionalism, compassion, and integrity while honoring the unique journey each client brings.

Terms of Service, Confidentiality & Release Agreement

For all sessions and Services with Lisa J. Smith

Please read the following terms carefully. By scheduling and participating in a session with Lisa J. Smith, you acknowledge that you have read, understood, and agreed to the following Terms of Service. Your participation is entirely voluntary.

1. Age Requirement

Clients must be 18 years of age or older to receive a session.

2. Voluntary Participation

By scheduling, paying for, and initiating contact with Lisa J. Smith, you confirm that you are participating of your own free will and that you accept all terms outlined in this agreement.

3. Prepayment Policy

All sessions must be paid in full prior to the scheduled appointment. Sessions are not confirmed until payment has been received.

4. Appointment Responsibility

It is the client’s responsibility to call Lisa J. Smith at the scheduled time at (248) 593-5227. Lisa does not initiate client calls.

5. Cancellation Policy

Cancellations must be made at least 24 hours in advance of the scheduled session.

• To cancel or reschedule, call: (248) 593-5227.

• Cancellations made with less than 24-hour notice are non-refundable. See below

6. No-Show Policy

If you do not attend your appointment without prior notice, it will be treated as a no-show.

• No-shows are not eligible for rescheduling or refunds.

7. Refund Policy

Sessions become non-refundable after the first 10 minutes of the scheduled time.

• If you are dissatisfied during the first 10 minutes, you may request a refund.

• After that point, no refunds will be issued.

8. Late Arrival

If you are more than 10 minutes late, your session will be forfeited with no refund.

• Any late minutes will be deducted from your scheduled session time.

9. Scheduling Confirmation

After payment is received, Lisa will contact you within 24 hours to schedule your session time

10. Service, Confidentiality & Release Agreement

All clients must acknowledge agreement to these terms prior to receiving services. 

Terms of Service, Confidentiality & Client Agreement

Effective for all services, sessions, consultations, programs, workshops, and events provided by Lisa J. Smith

Please read these Terms of Service carefully. By booking, purchasing, scheduling, or participating in any service offered by Lisa J. Smith, you acknowledge that you have read, understood, and agreed to these terms. Participation in all services is voluntary.

1. Eligibility

Clients must be at least 18 years of age to purchase or participate in services offered by Lisa J. Smith. By scheduling a session, you represent that you meet this age requirement.

2. Voluntary Participation

By scheduling, purchasing, or participating in any service, you acknowledge that you are doing so voluntarily and of your own free will. You accept full responsibility for your decisions, actions, and outcomes before, during, and after your session.

3. Payment Policy

Full payment is required at the time of booking unless otherwise agreed in writing. Appointments are not considered confirmed until payment has been received and processed.

4. Client Responsibility

Clients are responsible for being available and prepared for their scheduled appointment at the agreed-upon time. Unless otherwise arranged, it is the client's responsibility to initiate the call to Lisa J. Smith at (248) 593-5227.

Failure to initiate contact at the scheduled appointment time may result in a shortened session or forfeiture of the appointment.

5. Cancellation & Rescheduling Policy

A minimum of 24 hours' notice is required to cancel or reschedule an appointment.

To cancel or reschedule, please contact Lisa J. Smith at (248) 593-5227.

Appointments canceled with less than 24 hours' notice are non-refundable and may not be eligible for rescheduling at Lisa's sole discretion.

6. No-Show Policy

A no-show occurs when a client fails to attend or initiate contact for a scheduled session without prior notice.

No-show appointments are considered completed services and are not eligible for refunds, credits, or rescheduling.

7. Refund Policy

Client satisfaction is important. If, within the first ten (10) minutes of a scheduled session, you believe the service is not a good fit, you may request to end the session and request a refund.

After the first ten (10) minutes of the scheduled session have elapsed, all services are considered rendered and become non-refundable.

Refund requests must be made during the session and within the initial ten-minute period.

8. Late Arrival Policy

Clients who arrive late remain responsible for the full session fee.

Any time lost due to a client's late arrival will be deducted from the scheduled session time. Sessions will end at the originally scheduled time.

If a client is more than ten (10) minutes late without prior communication, the appointment may be considered a no-show and may be forfeited without refund.

9. Scheduling Confirmation

Following receipt of payment, Lisa J. Smith will make reasonable efforts to contact the client within 24 hours to arrange or confirm the appointment date and time.

10. Confidentiality

Lisa J. Smith respects the privacy of all clients and will make reasonable efforts to maintain the confidentiality of information shared during sessions.

However, confidentiality cannot be guaranteed for communications transmitted through telephone, email, text messaging, video conferencing platforms, or other electronic means. By participating in services, you acknowledge and accept these inherent risks.

11. Disclaimer & Release of Liability

Lisa J. Smith provides educational, inspirational, coaching, consulting, speaking, intuitive, and personal development services. These services are not medical, psychological, psychiatric, therapeutic, legal, financial, or healthcare services and are not intended to diagnose, treat, cure, or prevent any condition.

By participating in services, you acknowledge that you are solely responsible for your own health, well-being, decisions, and actions. You agree to release, indemnify, and hold harmless Lisa J. Smith, her representatives, affiliates, contractors, and associates from any claims, liabilities, damages, losses, costs, or expenses arising from or related to your participation in any services, except where prohibited by law.

12. Acceptance of Terms

By booking, purchasing, scheduling, or participating in any service offered by Lisa J. Smith, you acknowledge that you have read, understood, and voluntarily agreed to these Terms of Service, Confidentiality & Client Agreement in their entirety.

For a public-facing website, I'd recommend also adding a short, friendly introduction above this legal section so visitors feel welcomed before reading the terms.